Module #5 – Claims Management 1

Concurrent with RTW, it is important to ensure that the eligibility criteria for benefit entitlement has been met. This is the primary responsibility of the WSIB. Employers can assist the scope and speed of WSIB decision making by participating in the decision-making process.

We will cover:

Applying your accident investigation/accident reporting

Entitlement provisions in the WSIA and WSIB policy

Detailed review of WSIB Policy 11-01-01: 5 step standard

Employer action when WSIB Policy 11-01-01 is not met